Behind every patient encounter is an operation that has to find the right equipment, keep the right supplies in stock and document what goes wrong. FiggHealth, a healthcare technology company based in Fort Lauderdale, addresses both sides of that operation with two platforms: the Resource Management App, which uses RFID tags, readers and sensors to track beds, equipment and vehicles in real time, and the Incident Management System, a cloud-based tool for recording, investigating and closing incidents from workplace injuries to suspected abuse and HIPAA violations. This article explains how each system works and why they matter for Florida facilities.
FORT LAUDERDALE, Florida, November 3, 2026
A nurse searching for an infusion pump, a biomedical technician unable to locate a ventilator due for maintenance, a storeroom that runs out of a critical medication, an incident report filled out on paper and filed three days late: these are not clinical failures, but each one eventually reaches the patient. FiggHealth built its operations platforms to make equipment, supplies and incidents visible in real time, so that the people responsible can act on them immediately.
The operational challenge in Florida
Florida’s licensed hospitals, nursing homes, assisted living facilities and outpatient clinics number in the thousands, and many are part of multi-site systems where equipment moves between buildings and campuses. Mobile medical equipment is expensive, frequently shared and easy to misplace. When staff cannot find a device, the typical response is to buy or rent another, which inflates procurement costs and creates fleets of underused equipment.
Florida’s hurricane season raises the stakes. Facilities must know where generators, oxygen equipment, patient transport vehicles and other critical resources are located when a storm is approaching, and they must be able to account for them afterward.
On the risk side, Florida law requires licensed hospitals to maintain an internal risk management program and to report certain adverse incidents to the Agency for Health Care Administration, and nursing homes and other licensed providers carry similar obligations. Meeting these requirements with paper forms and spreadsheets produces delays, incomplete investigations and records that are difficult to defend.
The Resource Management App: what it is
The FiggHealth Resource Management App manages hospital resources from beds to equipment to vehicles. It controls personnel access to resources and maintains the real-time status of every tagged item. The system uses RFID-encoded tags and strategically placed sensors to monitor and authorize access, allows the facility to define boundaries for each equipment type, generates alerts when those boundaries are crossed, and can capture video evidence from connected security cameras and sensors. FiggHealth states that the system is fully customizable to each facility.
The platform is built from a defined set of components:
- RFID tags and RFID readers to identify and detect tagged assets as they move through the facility.
- Streaming data processor and data warehouse to process location events and retain historical movement data.
- Dashboard, staff application and admin application to help teams locate resources, configure permissions and monitor activity.
- Inventory, inventory management, asset tracking and reports to manage operational resources across the facility.
- Firewall to separate the tracking network from other systems and protect the data flow.
How RFID tracking works
Radio frequency identification uses small tags that respond to a reader’s radio signal with a unique identifier. Passive tags carry no battery and are energized by the reader’s field, which makes them inexpensive and suitable for attaching to large numbers of items. Readers are installed at strategic points, typically doorways, corridors, elevators, loading docks and storerooms, so that each time a tagged item passes a reader its location is updated.
In the FiggHealth architecture, the stream of tag reads flows through a streaming data processor, which filters duplicate reads, determines when an item has moved from one zone to another and evaluates each movement against the rules defined for that equipment type. If a wheelchair assigned to the third floor passes the reader at the main entrance, the boundary rule triggers an alert; if a camera is linked to that reader, the system attaches video of the event. Every read is also written to a data warehouse, which supports historical analysis of utilization, movement patterns and maintenance intervals.
Staff use the staff application to locate equipment immediately and to request or release it. Administrators use the admin application and dashboard to configure zones, boundaries, access permissions and reports. A firewall separates the tracking network from other systems and protects the data flow.
What the facility gains
FiggHealth identifies five operational outcomes the system is designed to produce:
- Locate equipment faster. Staff can quickly and easily locate medical equipment in real time, which returns clinical time to patient care.
- Reduce replacement costs. Procurement costs to replace lost or stolen equipment are reduced because items are tracked and theft is deterred.
- Control access. Unauthorized access to resources is restricted through tag-based permissions.
- Improve utilization data. Usage and performance data are accurate, supporting maintenance scheduling and purchasing decisions.
- Strengthen inventory accuracy. Inventory management and accuracy improve across every tracked category.
Inventory management for medications and supplies
Hospital inventories, particularly medications, are too important to manage by periodic count. The Resource Management App tracks inventory levels and alerts the responsible team when stock falls below a defined threshold so that it can be refilled before it runs out. FiggHealth describes the inventory functions as ensuring the correct inventory is available, providing an automated helpdesk, tracking accurately to prevent theft and reducing maintenance cost.
The Incident Management System: what it is
Accidents happen in every healthcare setting, from serious injury to suspected abuse and HIPAA violations. The FiggHealth Incident Management System is a software-as-a-service platform for recording, reporting and documenting these events. FiggHealth describes two purposes: improving the workplace by learning from incidents, and preserving documented evidence that can support the facility if a legal or regulatory matter arises.
The system is built so that incidents are quickly recorded, investigated, closed and ultimately prevented from recurring. It ships with responsive forms for employee, property, security, environmental and vehicle incidents, and includes an integrated Form Designer so that a facility can create forms for incident types unique to its own environment, for example a medication variance or a resident elopement form at a memory care facility.
How incident management works in practice
Incident management is a cycle: report, rectify, comply and track.
- Report. A staff member records the incident on a mobile device at the scene, attaching photographs and details while they are fresh.
- Rectify. The report routes to the responsible manager, who opens an investigation and assigns corrective and preventive actions (CAPAs).
- Comply. Each action is documented and tracked so that the facility maintains a clear record for internal risk management and any required state reporting.
- Track. Actions are monitored to completion, and the incident is closed only when the required follow-up is done.
Because every step is time stamped and recorded, the facility has a defensible record for its internal risk management program and for any report required by a state agency.
Dashboards are configurable at two levels. Individual users create views of the data they care about most, and administrators create facility-wide dashboards so that managers and executives see incident volume, open investigations, overdue actions and trends the moment they log in. The mobile application lets staff record incident details on site, review incident histories and carry out CAPAs associated with an ongoing investigation from anywhere in the facility.
Who benefits
- Nurses and clinical staff who spend less time searching for equipment and more time with patients.
- Biomedical engineering and facilities teams who gain accurate utilization and maintenance data on every tracked device.
- Supply chain and pharmacy managers who receive threshold alerts before a stockout.
- Risk managers and compliance officers who replace paper incident files with a tracked, auditable investigation workflow.
- Nursing home and assisted living administrators who must document resident incidents promptly and completely.
- Executives who see operational and safety performance on one dashboard across all sites.
Why it matters for Florida
Florida facilities operate under some of the most demanding conditions in the country: large patient volumes, a high proportion of older and medically complex residents, multi-site systems spread across counties and an annual storm season that tests every operational plan. Knowing where every tagged asset is, being warned before a supply runs out and documenting every incident from the scene to its corrective action are the capabilities that keep those operations resilient. They also protect the facility’s finances by reducing equipment loss and the cost of avoidable incidents.
Looking ahead
FiggHealth continues to develop both platforms, including additional sensor and camera integrations for the Resource Management App and new form templates and analytics for the Incident Management System. Florida facilities can learn more or request a demonstration at figg.health/resource-management-app and figg.health/incident-management-system, or call 1-800-391-2801.